Literacy NRV is Hiring! Volunteer Coordinator

Do you believe every adult deserves the literacy skills they need to thrive?

Literacy NRV is seeking an organized, relationship-driven, and mission-minded Volunteer Coordinator to support and grow our vibrant community of 150+ volunteer tutors and instructors. This part-time position (20 hours per week) plays a vital role in ensuring adults across the New River Valley receive high-quality basic literacy, ESOL, and workforce readiness support.

If you love connecting people to purpose, building community, and strengthening systems that help others thrive, we’d love to meet you.

The Volunteer Coordinator leads the recruitment, training, support, and retention of Literacy NRV’s volunteer tutors and instructors. This position serves as the primary point of contact for volunteers and works closely with staff to ensure strong matches between volunteers and learners. This is a flexible, part-time position offering meaningful impact within a small but dynamic nonprofit team.

As Volunteer Coordinator, you will:

Recruit and Onboard Volunteers

• Develop and implement strategies to recruit volunteer tutors aligned with organizational needs.

• Conduct monthly Volunteer Information Sessions.

• Lead semester-based Tutor Academy training sessions.

• Screen and assign volunteers based on skills, availability, and program fit.

  
  

Foster Volunteer Engagement and Retention

• Cultivate a welcoming and supportive volunteer culture.

• Implement regular check-ins, feedback surveys, and appreciation initiatives.

• Plan volunteer recognition efforts and events.

• Address challenges and celebrate successes within the volunteer community.

  
  

Coordinate Volunteer Assignments

• Match volunteers with learners for one-on-one tutoring, group classes, and other program needs.

• Collaborate with program staff to ensure learners and volunteers are well-supported.

  
  

Provide Training and Development

• Identify and address training needs, including best practices in adult literacy, ESOL, and trauma-informed instruction.

• Coordinate ongoing workshops or skill-building opportunities.

• Maintain up-to-date training materials and resources.

  
  

Track Data and Report Impact

• Record volunteer hours, assignments, and engagement data.

• Monitor volunteer impact and identify areas for improvement.

• Prepare volunteer reports for internal use, grants, and board presentations.

  
  

Ensure Policy and Compliance

• Maintain and update volunteer policies and procedures.

• Support confidentiality and professionalism standards.

• Address and resolve volunteer-related concerns as needed.

A detailed list of core responsibilities is available in the full Volunteer Coordinator Job Description.

About Literacy NRV

Literacy NRV is a 501(c)(3) nonprofit (ProLiteracy member and United Way of Southwest Virginia partner agency) providing free instruction in reading, writing, math, digital literacy, and English for Speakers of Other Languages (ESOL), as well as GED and U.S. citizenship exam preparation.

• Annual Budget: $250,000

• Team: 1 full-time and 4 part-time staff

• Volunteers: 150+

• Learners served annually: 350 adults

Learn more: www.literacynrv.org

We’re looking for someone who brings:

• Experience in volunteer management, nonprofit work, education, or related fields.

• Strong organizational and communication skills.

• Ability to build relationships and foster community.

• Comfort with data tracking and digital tools.

• Initiative, adaptability, and attention to detail.

• A commitment to diversity, equity, and inclusion.

• Bonus points for bilingual skills (especially Spanish) and/or familiarity with adult basic education principles.

Why You’ll Love Working Here

• Flexible Schedule: 20 hours per week with autonomy to design your ideal work rhythm — a combination of in-person and hybrid work options is available.

• Supportive, values-driven, joy-filled culture where creativity, collaboration, and work-life balance are celebrated.

• Professional growth opportunities through training and conferences.

Compensation

Salary: $21  per hour Benefits: Retirement contribution, generous paid leave, flexible schedule, and professional development.

How to Apply

Email your cover letter and resume (PDF preferred) to lellis@lvnrv.org with the subject line “Volunteer Coordinator.”  Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Statement

Literacy NRV is an equal opportunity employer committed to building a diverse and inclusive team. People of color, LGBTQ+ individuals, people with disabilities, and individuals from other historically marginalized groups are strongly encouraged to apply.

Please note: Because Literacy NRV serves adult learners and families, employment is contingent upon the successful completion of a background check. We value integrity, trust, and safety in all aspects of our work with the community.